Emergency Dental Services in Schenectady, NY - Niskayuna

All the staff were very attentive and friendly, excellent service.

I had a very good experience at Aspen dental. Everyone was very patient and kind. The following staff took care of me: Kevin, Shica, and Jorge.

As a person with anxiety of the dentist from a child through adulthood. I have never felt confident or comfortable going and sitting in a dentist chair. When I visited Aspen of Niskayuna I was hopeful, I had a tooth issue and was easily fitted in and seen. I have never went to an office where I had such a positive experience from the moment I walked in to the moment I left. Walking in I’m immediately greeted and check in is nice and easy. The front staff from talking on the phone to seeing in person have alway treated me so wonderfully and they are so kind. I have been dealing with many issues one after another so I have been in and out of this office for months. At this point they feel like family. I can talk about any concerns I have to even joking and laughing with everyone. The medical staff that is Dr. Jorge Ruiz and Dr. Park and their team, have been a dream. I only saw Dr Park a couple times but he was detailed and included me in on everything. Setting myself at ease. Dr. Jorge Ruiz and his assistants have truly helped me get over my anxiety and fears of being in a dentist chair. I will sing praises about him, he treats me as a human, not just a account number. He talked through everything with me and answers all questions. His attention to details and making sure I am comfortable and happy with the process to even playing music in the room to make me feel more at ease. These are the touches I wish I had all my life, I’m so happy I have him and his team now. I won’t ever go anywhere else, unless he does. I will totally follow. His confidence and professionalism with a touch of humanity. He is absolutely incredible. I will highly recommend this office. I think what people need to keep in mind yes it’s a chain but you do get the highest level of care, I say better than most private practices. Insurance and corporate America is real but keep in mind there are good doctors and they do great work. They are also fighting insurance so have a little understanding when it comes to finances as hard as it truly is in the country. If anything as a take a way you are your own healthcare advocate so speak up and ask the questions. They will answer them, don’t always expect you will get a handout every time you leave the office. As upfront they will give you anything you need, they did for myself at least. Keep up the amazing work Aspen team!