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Dr. Laira M. Sitchon, DDS/DMD

510 E 23rd Street Panama City, FL
University of Detroit Mercy, DDS/DMD
With Aspen Dental since September 2020
English, Tagalog
4.38
Featured Reviews
My experience with Aspen Dental was very disappointing, and I will not be returning. I felt that the doctor did not have enough time for patients and that my appointments were rushed. I had dentures made, and I was not satisfied with their appearance or overall result. Aspen Dental advertises a money-back guarantee for patients who are not satisfied, so I expected my concerns to be taken seriously and resolved appropriately. Another issue I experienced was being required to make payment upfront before appointments would be scheduled. In my experience, there seemed to be a strong emphasis on collecting payment before scheduling, while the actual care felt rushed. When patients are paying significant amounts of money for dental services, they should also receive adequate time, attention, and quality care. I was also very concerned about the hygiene practices I personally observed. During an adjustment to my dentures, a staff member took them from room to room and sprayed something inside them. When she returned, I did not see the dentures washed or rinsed before they were handled again. I also did not observe her wash her hands or change her gloves. This made me very uncomfortable and raised concerns for me about the possibility of cross-contamination. In my opinion, the technicians need additional training and greater attention to proper handwashing, glove changing, and infection-control practices. Patients should be able to feel confident that anything placed in their mouths has been handled in a clean and sanitary manner. Between the upfront payment requirement, rushed care, my dissatisfaction with the dentures, and the hygiene practices I personally observed, I have lost confidence in this office and will not be returning.
It was a joy to work with Laira Sitchon, DDS, DMD and the rest of the Aspen team. I am very happy with the quality of care I received. the openness to feedback and the engagement of upper management was superior. Thank you for allowing me to be a patient.
If I could give this experience a -10 I surely would. I felt like nothing but a dollar sign. I knew I needed a wisdom tooth pulled., but as this doctor played in my mouth for all of 2 second she said I needed something else done or pulled. My face was swollen because of infection. so I was in a lot of pain. (Blood pressure 154/107 ) So it was hard for me to understand what she was referring to. (Consider she sees in my mouth and I can’t. ) almost like she was talking to her self. She didn’t sit down and explain anything else I needed with my teeth. She sent me to the waiting for the finance ppl to tell me it was like 2000 for the work I needed. Sat down longer with the Finance lady about money than I did doctor. I felt like a dollar sign to everyone (except the front desk lady) and not a human. I asked for my records and they were never received. Set me an appointment and made me wait 20 minutes after and 8 ppl later before I went back. An hour later my tooth was pulled. Which I’ve been in more pain since. I went to an aspen dental in tifton were Dr. Byron was truly amazing. Took his time. Was gentle. Really made me feel like he generally cared about my health and my teeth. Put my teeth on the tv and all. Patient. This lady, just wants to get as many ppl in there to collect her $$. experience was horrible. And I will never EVER put my hard earned money in this money hungry office again. What happened to generally caring for ppl. Also think the tooth she used leverage with to pry loss the infected tooth is now loss and very sensitive. Headache hasn’t subside. And I can barely open my mouth enough to fit my tooth brush in it to bush my teeth Please be mindful who you put in charge of your dental care. Make sure they care for your well being and your dental health and not how many patients they can see in one day. If you’re absolutely desperate like I was, please take the same 400 they will charge you and put it in someone else’s pocket. Someone who cares.
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About Dr. Laira Sitchon

MCD

·

DDS/DMD

Dr. Laira Sitchon earned her Doctor of Dental Surgery degree from the University of Detroit Mercy School of Dentistry in 2020 and holds a master’s degree in Biomedical Sciences. Certified in dental implant placement and clear aligner therapy, she treats every patient like family, providing comprehensive care rooted in kindness, honesty and comfort. Outside the office, she enjoys traveling with her partner and their husky, exploring new foods and cultures, and playing pickleball, tennis and basketball. Grounded in her Filipino roots and Christian faith, Dr. Sitchon lives by the words, “Kindness is the language every smile understands.” She speaks English and Tagalog.

Dental education:

University of Detroit Mercy, DDS/DMD

With Aspen Dental since:

September 2020

Languages:

English, Tagalog

Offices associated with Dr. Sitchon

Selected facility location
Current Office

Panama City, FL

510 E 23rd Street Panama City, FL 32405
Get directions
to Aspen Dental, Panama City, FL
(850) 532-6068
ScheduleOffice Details

Reviews & Testimonials

4.38 out of 5

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My experience with Aspen Dental was very disappointing, and I will not be returning. I felt that the doctor did not have enough time for patients and...
Posted on GoogleSep 11, 2026
It was a joy to work with Laira Sitchon, DDS, DMD and the rest of the Aspen team. I am very happy with the quality of care I received. the openness to...
Posted on GoogleSep 8, 2026
If I could give this experience a -10 I surely would. I felt like nothing but a dollar sign. I knew I needed a wisdom tooth pulled., but as this docto...
Posted on GoogleSep 6, 2026

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