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Going to the Dentist: What to Expect

As the COVID-19 pandemic continues to impact our lives, Aspen Dental continues to update our operations to keep you safe and smiling. If you need to visit an office, you’ll get the same level of great care in an honest, judgement-free environment that protects us all.

Here’s a few things to know as you plan for your treatment.

Choose your care

Get Virtual Care

Book an appointment

Schedule appointment

Stay safe at the office

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Experiencing symptoms of COVID-19?

Please reschedule your appointment immediately. Symptoms include coughing, fever exceeding 100.4° F, shortness of breath, chills, muscle pain, sore throat, and new loss of taste or smell. Call us at 844-589-8633 and we can promptly assist you. 

A man is signing up for an Aspen Dental account to access his treatment plan and billing statements.

Sign up and sign in

Save time, now and the in future. Creating an Aspen Dental account is the easy way to access to your treatment plan and billing statements. Pay your bill online with the peace of mind that your information is safe and secure with us.

Someone is filling out his patient form online before visiting the Aspen Dental office.

Paperwork, simplified

Get in, get out, get smiling. When you fill out your paperwork online before your visit, you’ll spend less time in the office, so you’ll have less to worry about. Play it safe and complete your patient forms for a more seamless experience.

Have questions? We have answers.

What can I expect at my first visit?

Your comfort and satisfaction are as important as your safety. That’s why we’ve implemented new protocols to protect you and our teams during your first visit. Here’s a peek of what you can expect.


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What if I don’t feel comfortable visiting an office at this time?

We’re currently offering Virtual Care appointments. Talk to a licensed Aspen Dental doctor and get care on the spot. When the time feels right for you to return to one of our offices, you’ll receive quality care in a friendly, judgement-free zone. It’s all part of our Peace of Mind Promise.


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What do I need to know about my treatment plan?

Under new safety protocols, you’ll receive care that’s customized for your needs. If you have any questions about it, we’re here to walk you through it.


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What are the best ways to overcome my dental anxiety?

Making you feel safe and at ease during this time is more important than ever. If you have reservations prior to your treatment, talk with your dentist or dental hygienist about your anxiety. They’re here to make your experience as stress-free as possible.


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What if I have a dental emergency?

If you’re experiencing pain or require immediate care, Aspen Dental offices are here for you. Call us at (880) 270-3633 and we will find the earliest available appointment at a practice near you. See a full list of our emergency services.


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What about appointments for dentures?

We’re doing everything we can to get you smiling, safely. We start with a free denture consultation by phone or online, right from your home. All dentures are custom crafted in our onsite labs in as little as a day, too. Here’s what you can expect when you take the step.


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