TAG Oral Care Center for Excellence questions & answers

General FAQ

The Aspen Group Oral Care Center for Excellence is a first-of-its-kind oral care center that will provide free comprehensive dental care to more than 2,500 underserved patients annually. Because everyone deserves great oral care.

General appointment and consultation hours will be 8AM to 5PM CST, M-F, with the exception of Wednesdays (10AM - 7PM CST). Because we know that weekdays aren't the best for everyone, we will be open select Saturdays, as well.

Qualifications FAQ

Patients currently living at double the Federal Poverty Limit for gross household income could qualify for free care. Please refer to the table below. For more information, visit https://www.healthcare.gov/glossary/federal-poverty-level-fpl/

Family Size







Qualifying Income







Family Size







Qualifying Income







No, you will not need to bring documentation to support your residence or income. Our goal is to get you the care you need as quickly and easily as possible.

If your primary residence is Illinois and you meet the other insurance and financial qualifications, you are eligible for care at the Oral Care Center for Excellence.

Please visit www.Medicaid.gov for additional information on eligibility.

That's correct. If you have insurance you do not qualify for care.

We appreciate your time, energy, and interest in the TAG Oral Care Center for Excellence. With that said, we recognize the importance of Oral Health Care and we’d like to provide you with state resources for free or reduced health care or may also find a local provider in your area: Illinois Association of Free & Charitable Clinics https://www.illinoisfreeclinics.org/ Illinois Primary Health Care Association https://www.iphca.org/

Transportation, location, and getting to the center

Sorry, not at this point. Please visit your local public transportation for additional information or ride-sharing programs in your area.

The Oral Care Center for Excellence is located at 1040 W Randolph St., Chicago, IL 60607 just west of North Carpenter Street. The main entrance is on the southwest corner of Randolph St. and N. Carpenter St

The Chicago Transit Authority (CTA) offers a train stop MORGAN at 958 W Lake St, Chicago, IL 60607 via the Green and Pink lines. This is 1 block northeast of our Center. There are two CTA bus stops for bus route #20 that are 2 blocks south of the Center – at Madison & Morgan (stop #459) or Madison & Aberdeen (stop #460).

Treatment plan and expectations

Not at this time. But we will be exploring this in the future.

A licensed and qualified provider will assess your dental care needs at your initial meeting. From there, your dental care team – working with you – will create your treatment plan.

At this time, we will not offer surgical or more specialized care. However, we will work with you to find appropriate resources if those services are required. Our goal is to help as many people as possible, in any way.

All care provided at the Oral Care Center for Excellence is free of charge to qualified patients.

Block text reading "Anything to make you smile" sits above the blue Aspen Dental smile logo